sQuid Privacy Policy

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Privacy Policy

We will always respect your privacy

sQuidcard Limited (“sQuidcard”, “we”, “us” or “our” for short) are registered to collect and process personal data under the Data Protection Act 1998 (the “Act” for short). sQuidcard Limited are data controllers of your personal information for the purposes of the Act.

We respect and safeguard the privacy of the users of squidcard.com (“the website”). This Privacy Policy outlines how we will do this, how we will collect and use your personal information (such as your name, your location, date of birth, your email address, mobile telephone number or other contact details) and how you can limit our use of this. Please read this Privacy Policy carefully which should be read together with our website terms and conditions.

Introduction and General Terms

sQuidcard is committed to protecting you and your family's personal information when you are using sQuidcard services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through sQuidcard.com websites.

In order to provide you with the full range of sQuidcard services, we are sometimes required to collect information about you.

This privacy policy explains the following:-

1.- what information sQuidcard may collect about you;

2.- how sQuidcard will use information we collect about you;

3.- when sQuidcard may use your details to contact you;

4.- whether sQuidcard will disclose your details to anyone else;

5.- your choices regarding the personal information you have provided to us;

6.- the use of cookies on sQuidcard website and how you can choose to manage these cookies.

As set out above, sQuidcard is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

Wherever our websites contain links to other websites owned and operated by third parties, they will have their own privacy and cookie policies and we urge you to review them. They will govern the use of personal information submitted by you or collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

What information will sQuidcard collect about me?

When you sign up to sQuidcard.com website, including newsletters and alerts, we may ask for personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth.

By entering your details in the fields requested, you enable sQuidcard to provide you with the services you select.

sQuidcard also uses cookies (see section on cookies below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly archived and purged.

We also use your IP address to determine whether you are accessing the services from the UK or not. If not, we may re-direct you to an international version of sQuidcard.com site

How will sQuidcard use the information they collect about me?

sQuidcard will use your personal information for a number of purposes including the following:

- for "administration purposes". sQuidcard may contact you for reasons related to the service you have signed up for, e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance;

- to personalise messages from sQuidcard to you, for example if we know you are in Bolton and that a new sQuid merchant has signed up, we may present this information to you;

- we may process the data you have given us or that we collect from your usage of your sQuidCard in order to contact you with relevant messages from sQuidcard;

- we may send you regular newsletter communications or alerts about sQuid marketing activity that you have subscribed to, which you can unsubscribe from at any time;

- sQuid may send you customer service messages which are specific to your account, such as your balance is zero pounds;

- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use;

- and to analyse and improve the services offered on sQuidcard.com. e.g. to provide you with the most user-friendly navigation experience.

When will sQuidcard contact me?

sQuidcard may contact you:-

• - in relation to the functioning of any service you have signed up for in order to ensure that sQuidcard can deliver the services to you;

• - where you have opted to receive further correspondence;

• - in relation to any contribution you have made to sQuidcard.com, e.g. nominate a sQuid merchant;

• - to invite you to participate in surveys about sQuidcard services (participation is always voluntary);

• - and for marketing purposes where you have agreed to this

Online pages will give you detailed information about how sQuidcard will contact you in relation to specific services.

A note for children

If you are under 16 years of age and do not understand the information set out in this Privacy Policy, please ask a responsible adult to explain it to you before you enter your details.

Will I be contacted for marketing purposes?

In order to administer and provide you with the services you have subscribed to, sQuidcard may provide our affiliated scheme partners with access to your data. Your personal details will however not be supplied to parties outside of this relationship.

We will also keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or for offensive or inappropriate behaviour. Generally, we will only use your information within sQuidcard and our affiliated scheme partners; however sQuidcard may use third parties to process your information. sQuidcard will require these third parties to comply strictly with its instructions and sQuidcard will require that they do not use your personal information for their own business purposes.

Will sQuidcard share my personal information with anyone else?

In order to administer and provide you with the services you have subscribed to, sQuidcard may provide our affiliated scheme partners with access to your data. Your personal details will however not be supplied to parties outside of this relationship.

We will also keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or for offensive or inappropriate behaviour. Generally, we will only use your information within sQuidcard and our affiliated scheme partners; however sQuidcard may use third parties to process your information. sQuidcard will require these third parties to comply strictly with its instructions and sQuidcard will require that they do not use your personal information for their own business purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long will sQuidcard keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with sQuidcard. In the case that you wish to cancel your registration as a sQuidcard.com member, once an account is deleted a flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of time for administration purposes only before being deleted.

Can I find out what personal information sQuidcard holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information sQuidcard holds about you and to have any inaccuracies corrected. (We charge KES10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

We are registered with the Information Commissioner's Office, reference Z1327001.

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, sQuidcard Limited, John Loftus House, Summer Road, Thames Ditton, Surrey, KT7 0QQ, UK.

(Email: dataprotection@squidcard.com ).

Changes to sQuidcard's Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any sQuidcard.com website. The date of the most recent revisions will appear on this page.

Cookies Policy -Information sQuidcard collects from you

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of sQuidcard.com features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to sQuidcard’s web sites, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

How does sQuidcard use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went directly to our ‘Logon to sQuid’ pages, we might find this out from your cookie and direct you straight to your logon page on subsequent visits.

Contacting sQuidcard about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

The Data Protection Officer
sQuidcard Limited
John Loftus House
Summer Road
Thames Ditton
Surrey
KT7 0QQ, UK

This Privacy Policy last updated 1st August 2010.

Click here to view previous Privacy Policy

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